Provision of operational support services for the MIS responsible for the Structural Funds and the Cohesion Fund II
04/2008-05/2008 The Project Objective was the provision of operational support and maintenance services for the MIS that has been implemented in order to support the management of the Structural Funds and the Cohesion Fund in Cyprus. The services provided, using the infrastructure installed at Planning Bureau premises, included the following: a. Inform users about new functionality, corrections, improvements, extensions and changes to the MIS, b. System Management Services, c. Diagnosis and resolution of technical problems related to the MIS application, d. Installation of new versions and releases of the MIS application (software distribution), e. Keeping a history of new versions and releases of the MIS (version control), f. System security management (Backups, Passwords, System Logs, etc).